Terms of Use

1. Who We Are and What the Service Is

GovConUnited is a professional networking and discovery platform for the government contracting community. The Service lets members, among other things:

• search and save federal, state, local, and subcontracting opportunities, including notices synchronized from public sources such as SAM.gov and teaming or subcontracting opportunities posted by member companies;
• create an individual profile and a company page, with capabilities, certifications, past performance, NAICS codes, UEI, CAGE Code, and service areas;
• follow companies, connect with other professionals, and exchange messages;
• join communities, publish posts, comment, react, share, and save content;
• discover and register for events, webinars, and workshops, and submit events;
• post and apply to jobs; track bids with the Bid Tracker; and
• access articles, templates, guides, checklists, and other resources.

GovConUnited is not a government agency and is not affiliated with, endorsed by, or sponsored by SAM.gov, the General Services Administration, the U.S. Small Business Administration, or any federal, state, or local government body. We are not a party to any contract, subcontract, teaming agreement, employment relationship, or other arrangement that members form with one another.

2. Eligibility and Business Use

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is intended for business and professional use. If you register on behalf of a company or other organization, you represent that you have authority to bind it, and “you” includes that organization. You may not use the Service if you are barred from doing so under applicable law, or if we previously suspended or removed your account for a violation of these Terms.

3. Your Account

• Accurate information. You must provide accurate, current, and complete registration, profile, and company information and keep it up to date.
• Security. You are responsible for keeping your login credentials confidential and for all activity under your account. Use a strong, unique password. Notify us promptly at the contact address in Section 27 if you suspect unauthorized access.
• Single individual profile. Each person may maintain one individual profile. You may not impersonate any person or entity, or misrepresent your affiliation, certifications, set-aside status, security clearances, or past performance.
• Sign-in through third parties. If you register or sign in with Google, Facebook, or LinkedIn, you authorize us to receive the account information those services share with us, and your use of those services remains subject to their own terms and privacy policies.
• Company pages and verification. The person who creates or claims a company page represents that they are authorized to do so. A verification badge means only that we completed the limited check described at the time; it is not a certification, endorsement, or guarantee of a company’s eligibility, capability, financial condition, or compliance.

4. Membership Plans, Fees, and Billing

4.1 Free and Pro plans

GovConUnited Free is available at no charge and includes the features and usage limits described on our pricing page (for example, a limited number of active bids in the Bid Tracker, monthly allowances for new messages and conversation starts, and monthly job applications). GovConUnited Pro is a paid subscription with additional features described on our pricing page. Features, allowances, and limits are enforced by GovConUnited and may change over time. We will give reasonable advance notice of a change that materially reduces a paid plan’s core features.

4.2 Payment

Paid plans are billed in advance, monthly or annually, at the price shown when you subscribe (currently displayed in U.S. dollars, plus applicable taxes). Payments are processed by our third-party payment processor, Stripe, Inc. You authorize us and our processor to charge your payment method for the subscription fee, taxes, and any other amounts you owe. We do not store your full card number. You agree to keep your payment information current.

4.3 Automatic renewal

Pro subscriptions renew automatically for successive periods equal to your initial billing period (monthly or annual) until you cancel. You may cancel at any time from Account Settings. Cancellation takes effect at the end of the current billing period, and you will keep Pro access until then. We do not provide prorated refunds for partial periods.

4.4 Refunds and price changes

Except where required by law or stated at checkout, fees are non-refundable. If we change the price of a paid plan, we will notify you in advance, and the new price will apply from your next renewal. If you do not agree to the change, you may cancel before it takes effect.

4.5 Failed payments and downgrade

If a payment fails, we may retry the charge, suspend Pro features, or downgrade your account to Free. If your account is downgraded, content or data above Free limits (for example, more than five active bids) may become read-only or inaccessible until you upgrade or reduce usage.

5. Your Content

“Content” means anything you submit, post, upload, or make available through the Service, including profile and company information, posts, comments, messages, job listings, event submissions, opportunity postings, logos, images, and reviews.

• Ownership. You retain ownership of your Content.
• License to us. You grant GovConUnited a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, adapt, format, display, distribute, and otherwise use your Content in connection with operating, securing, improving, and promoting the Service, consistent with your visibility settings. This license continues for a commercially reasonable period after deletion for backups, and for copies that other members have shared or saved, to the extent they cannot reasonably be recalled.
• Public Content. Profiles, company pages, public posts, events, jobs, and opportunity postings may be visible to other members, to visitors who are not logged in, and to search engines, according to your settings and the nature of the feature. Do not post anything you want to keep confidential in a public area.
• Your responsibility. You are solely responsible for your Content and represent that you have all rights needed to post it, that it is accurate, and that it does not violate these Terms or any law or third-party right.
• Not confidential. Do not include classified information, controlled unclassified information (CUI), export-controlled technical data, source-selection information, procurement-sensitive or proprietary information of others, or personal data of others in your Content or messages. We are not set up to receive or protect such information.

6. Acceptable Use

You agree not to, and not to permit anyone else to:

• post false, misleading, deceptive, or fraudulent opportunity, company, job, event, or profile information, or misrepresent your qualifications, certifications, socioeconomic status, or past performance;
• harass, threaten, defame, discriminate against, or abuse any person, or post hateful, obscene, or unlawful content;
• send spam, bulk or unsolicited commercial messages, chain letters, or repetitive connection requests, or use the Service to recruit members to a competing service;
• solicit, offer, or accept bribes, kickbacks, gratuities, or any improper benefit, or use the Service to violate procurement integrity, conflict-of-interest, anti-collusion, lobbying, or similar laws or regulations (including the Federal Acquisition Regulation, the Procurement Integrity Act, the Anti-Kickback Act, and comparable state and local rules);
• seek or share non-public source-selection or contractor bid or proposal information;
• scrape, crawl, harvest, or systematically copy data from the Service (including member, company, or opportunity data), or use automated means to access the Service, except through interfaces and in ways we expressly allow in writing;
• use Service data to build a competing directory, lead list, or database, or resell or sublicense access to the Service;
• bypass, disable, or interfere with security, authentication, rate limits, plan limits, or paywalls, or probe, scan, or test the vulnerability of the Service;
• upload malware or otherwise interfere with the integrity or performance of the Service;
• infringe or violate the intellectual property, privacy, publicity, or other rights of any person; or
• use the Service in violation of any applicable law, including export control, sanctions, anti-corruption, privacy, consumer protection, and employment laws.

We may investigate suspected violations and take action we consider appropriate, including removing Content, limiting features, suspending or terminating accounts, and reporting conduct to authorities.

7. Opportunities and Third-Party Data

Opportunity listings, agency information, award data, and similar information on the Service come from public government sources (such as SAM.gov), member postings, and other third parties. Listings can be incomplete, delayed, duplicated, modified, cancelled, or wrong, and we do not guarantee their accuracy, completeness, timeliness, or availability.

• You are solely responsible for verifying every opportunity, deadline, set-aside, eligibility requirement, amendment, and instruction directly with the official source before you rely on it, bid, or incur costs.
• Alerts, reminders, matching, and recommendations (including email reminders before bid deadlines and SAM.gov amendment alerts) are conveniences only. They may be delayed or fail. They are not a substitute for monitoring official sources.
• We are not responsible for missed deadlines, rejected bids, lost awards, or any decision made in reliance on information on the Service.
• Where a post is made by a member company (for example, a teaming or subcontracting opportunity), that company, not GovConUnited, is the source of the opportunity and responsible for it.

8. Teaming, Jobs, Events, and Other Member Interactions

GovConUnited provides tools to help members find one another. We do not screen, vouch for, or guarantee any member, company, job, event, resource, or opportunity, and we are not a party to any relationship that results from using the Service.

• Teaming and subcontracting. Members are solely responsible for conducting their own due diligence, negotiating terms, signing written agreements, and complying with the teaming, size-status, limitations-on-subcontracting, and other rules that apply to them. Nothing on the Service is legal, accounting, or contracting advice.
• Jobs. Companies that post jobs are responsible for their listings and for complying with employment, equal opportunity, pay transparency, and other laws. GovConUnited is not an employer, staffing agency, or recruiter, and does not guarantee any hire, interview, or job.
• Events. Events may be hosted by GovConUnited or by third parties. Registration for a third-party event may take place on another site under that organizer’s terms. We are not responsible for the content, scheduling, cancellation, or conduct of third-party events.
• Meeting people. Use good judgment when communicating or meeting with other members, online or in person. You interact with others at your own risk.

9. Messaging and Communities

Messages and community posts must follow these Terms. Community administrators and moderators may remove posts or members from their groups, and we may do so on the Service as a whole. Free plans include monthly limits on new messages or conversation starts. Messages are not end-to-end encrypted, and we may access, review, or disclose messages when needed to operate and secure the Service, investigate reports of abuse, enforce these Terms, or comply with law. You consent to receive transactional and service communications from us, such as notifications of messages, connection requests, and account activity, which you can manage in your notification settings.

10. Advertising, Sponsored Content, and Third-Party Links

The Service may display advertising, sponsored placements, promoted listings, and links to websites, resources, and services operated by others. We do not control and are not responsible for third-party sites or services, or for their content, products, privacy practices, or terms. Your dealings with advertisers and third parties are solely between you and them. Paid placement, if any, will be identified where required by law.

11. Our Intellectual Property

The Service, including its software, design, text, graphics, logos, trademarks, “GovConUnited” name, compilation of data, and all related intellectual property rights, is owned by GovConUnited or its licensors and protected by law. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your own internal business and professional purposes. All rights not expressly granted are reserved. You may not copy, modify, distribute, sell, reverse engineer, or create derivative works from the Service except as the law does not allow us to restrict.

Feedback. If you give us suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation to you.

12. Copyright Complaints (DMCA)

We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act, 17 U.S.C. § 512. If you believe Content on the Service infringes your copyright, send our designated agent a written notice that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and its location on the Service; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized by the owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act for the owner. Send notices to: Robb Industrial Corporation, 249-24 145th Avenue, Rosedale, NY, 11422. We may remove allegedly infringing Content, notify the member who posted it, and terminate repeat infringers. A member who believes Content was removed by mistake may submit a counter-notice that complies with 17 U.S.C. § 512(g).

13. Privacy

Our Privacy Policy explains how we collect, use, and share information. By using the Service, you acknowledge it. Although we use reasonable safeguards, no system is completely secure, and you are responsible for deciding what information you share.

14. Mobile Applications

If we release mobile applications (for example, through the Apple App Store or Google Play), additional terms from those stores may apply. Apple and Google are not responsible for the Service or its support and are third-party beneficiaries of these Terms with respect to the applicable application.

15. Suspension and Termination

You may close your account at any time from Account Settings. We may suspend, restrict, or terminate your access, with or without notice, if we believe you violated these Terms or law, created risk or legal exposure for us or others, failed to pay amounts due, or if we discontinue the Service or a feature. If you violated these Terms, you may not be entitled to a refund. After termination, your right to use the Service ends, and we may delete your account and Content subject to our Privacy Policy and legal obligations. Sections that by their nature should survive termination will survive, including Sections 4 (amounts owed), 5, 7, 11, 16 through 24, and 27.

16. Disclaimers

THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, GOVCONUNITED DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT ANY OPPORTUNITY, MEMBER, COMPANY, JOB, EVENT, OR RESOURCE IS ACCURATE, ELIGIBLE, LEGITIMATE, OR WILL RESULT IN ANY CONTRACT, AWARD, TEAMING ARRANGEMENT, EMPLOYMENT, REVENUE, OR OTHER OUTCOME. NOTHING ON THE SERVICE IS LEGAL, FINANCIAL, TAX, OR PROCUREMENT ADVICE. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GOVCONUNITED, ITS AFFILIATES (INCLUDING ROBB INDUSTRIAL CO. AND ITS RELATED COMPANIES), AND THEIR OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, CONTRACTS, BIDS, OPPORTUNITIES, GOODWILL, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO GOVCONUNITED FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). These limits apply regardless of the legal theory and even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited by law.

18. Indemnification

You will defend, indemnify, and hold harmless GovConUnited, its affiliates, and their officers, directors, members, employees, and agents from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your Content; (b) your use of the Service; (c) your breach of these Terms; (d) your violation of any law or third-party right; or (e) any dispute between you and another member or third party.

19. Your Responsibilities Under Government Contracting Law

Government contracting is heavily regulated. You are solely responsible for your own compliance with all laws and contract terms that apply to your business, including registration and representations in SAM.gov, size and socioeconomic status representations, cybersecurity requirements (such as DFARS 252.204-7012, NIST SP 800-171, and CMMC), organizational conflict of interest rules, and ethics and gift rules applicable to government personnel. Do not use the Service to offer anything of value to a government employee in violation of law. GovConUnited does not monitor member compliance and is not liable for it.

20. Export, Sanctions, and Government Users

You may not use the Service if you are located in, or are a national or resident of, a country subject to U.S. embargo or comprehensive sanctions, or if you are on a U.S. government restricted-party list. You will not post export-controlled technical data. If you are a government employee or agency, you must comply with your own ethics rules, and your use of the Service is subject to these Terms to the extent permitted by law.

21. Governing Law

These Terms and any dispute arising from them or the Service are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles, and by the Federal Arbitration Act in the case of Section 22. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

22. Dispute Resolution; Arbitration; Class Action Waiver

Please read this Section carefully. It affects your legal rights.

• Informal resolution first. Before starting a formal proceeding, you and GovConUnited agree to try to resolve the dispute informally for at least 30 days after one party sends written notice describing the claim to the other (to the address in Section 27 for us, or to the email on your account for you).
• Binding arbitration. If the dispute is not resolved, then, except for the exceptions below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules (and, where you are a consumer, its Consumer Arbitration Rules). The arbitration will be conducted by a single arbitrator, in English, in the State of Wyoming or by video or telephone conference. Judgment on the award may be entered in any court with jurisdiction. The arbitrator may award the same individual relief a court could, and may not award relief to anyone other than the parties.
• Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or other equitable relief in court to stop actual or threatened infringement or misuse of intellectual property or violation of Section 6.
• Class action and jury waiver. To the fullest extent permitted by law, you and GovConUnited each waive the right to a jury trial and to bring or participate in any class, collective, consolidated, representative, or private-attorney-general action. Claims may be brought only in an individual capacity. If this waiver is found unenforceable for a claim, that claim must be litigated in court rather than arbitration, and the rest of this Section remains in effect.
• Opt-out. You may opt out of arbitration within 30 days after first accepting these Terms by emailing legal@govconunited.com with your name, account email, and a clear statement that you opt out of arbitration.
• Time limit. Any claim must be filed within one (1) year after it arose, or it is permanently barred, where the law allows a shorter period.
• Courts. For any dispute not subject to arbitration, you and GovConUnited submit to the exclusive jurisdiction of the state and federal courts located in Wyoming.

23. Changes to the Service and to These Terms

We may modify, suspend, or discontinue all or part of the Service at any time. We may update these Terms from time to time. If we make a material change, we will notify you by email, in the Service, or by updating the “Last updated” date above, and the new Terms will apply from the effective date shown. By continuing to use the Service after that date, you accept the updated Terms. If you do not agree, stop using the Service and close your account.

24. Electronic Communications and Notices

You consent to receive notices, disclosures, and agreements from us electronically, including by email to the address on your account and by posting on the Service, and agree that they satisfy any legal requirement that they be in writing. Notices to you are effective when sent or posted. Notices to us must be sent as described in Section 27.

25. Assignment and Entire Agreement

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms, in whole or in part, including to an affiliate or in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy and any additional terms you accept for particular features, are the entire agreement between you and GovConUnited about the Service and replace all earlier agreements about it, including earlier versions of these Terms.

26. General

• Severability. If any provision is held unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will stay in effect.
• No waiver. Our failure to enforce a right or provision is not a waiver of it.
• No third-party beneficiaries, except as stated in Section 14 and for our affiliates and personnel protected by Sections 16 through 18.
• Relationship. You and GovConUnited are independent contractors. Nothing creates a partnership, joint venture, agency, fiduciary, or employment relationship.
• Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control, including outages of internet, hosting, or third-party data sources, labor disputes, cyberattacks, natural disasters, or government action.
• Headings. Headings are for convenience and do not affect interpretation.
• Accessibility. We want the Service to be usable by everyone. If you have difficulty accessing any part of it, please contact us using the information in Section 27.

27. Contact Us

Questions about these Terms, notices, or requests may be sent to:

• GovConUnited, LLC, 249-24 145th Avenue, Rosedale, NY, 11422
• Email: legal@govconunited.com
• Online: the Contact Us form at govconunited.com/contact